Please read these terms and conditions (“Terms”) before using this website www.onecwb.com and any underlying goods, services or materials (together “Website”). By continuing to access or use this Website, you signify your acceptance of the Terms. From time to time, OCWB or Hongkong Land may modify the Terms as it sees fits without any prior notice. Accordingly, please review the Terms whenever accessing or using this Website. Your use of the Website after the posting of modifications to the Terms will constitute your acceptance of the Terms as modified. If, at any time, you do not accept the Terms, you should not use the Website.

OCWB refers to Mandarin Oriental Hotel Group and any of its affiliated entities, including One Causeway Bay Limited. A full privacy policy for OCWB can be found at www.mandarinoriental.co/privacy-policy.


Hongkong Land refers to Hongkong Land Group and any of its affiliated entities, including Hongkong Land (Asset Management) Limited and its subsidiaries.


This Website is for general reference and information purposes only. Without limiting the generality of the Terms, while Hongkong Land will use reasonable endeavours to improve this Website, OCWB and Hongkong Land are not responsible for any errors or omissions contained in this Website.

• User Consent to the Terms. You represent that you have read and agree to be bound by the Terms. You further agree: (a) to comply with relevant law regarding the transmission of any data obtained from the use of this Website in accordance with the Terms, (b) not to use this Website for illegal purposes and (c) not to interfere or disrupt networks connected to this Website.
• Intellectual Property. Unless otherwise indicated, all copyright and other intellectual property rights subsisting in and in relation to this Website in any form or medium, including but not limited to information, data, text, content, logos, layout, photographs, images, video, audio, graphics, trade marks and button icons, belong to OCWB absolutely.
• This Website may contain materials in which third parties have proprietary rights, including without limitation logos or brand names which are the trade marks of third parties. Neither OCWB nor Hongkong Land grants a licence regarding their use and disclaims any liability with regard to infringement of such third parties rights. The permission in the Terms does not extend to any materials on the linked websites or any contents on this Website where the copyright or intellectual property right of which belongs to a third party. You should obtain authorisation or permission to use such contents from the concerned copyright or intellectual property right holders.
• Restrictions on Use. You may not use this Website for any illegal purpose or in any manner inconsistent with the Terms. You agree to use this Website solely for your own personal, non-commercial use and benefit, and not for resale or other transfer or disposition to, or use by or for the benefit of, any other person or entity.
• Further Restrictions on Use. You may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, hyperlink, transmit or in any way exploit any part of this Website, except that you may download material from this Website and/or make one print copy for your own personal, non-commercial use, provided that you leave intact all trade marks and service marks and retain all copyright and other proprietary notices. OCWB and Hongkong Land however reserves the right to withdraw permission for your said use at any time. Furthermore, you may not use any of OCWB or Hongkong Land’s trade marks, trade names or service marks in any manner which creates the impression that such names and marks belong to or are associated with you or are used with OCWB or Hongkong Land’s consent, and you acknowledge that you have no ownership rights in and to any of these names and marks. You will not use or link this Website in unsolicited mailings or spam material.
• Licence. You acquire absolutely no rights or licences in or to this Website other than the limited right to utilise this Website in accordance with the Terms.
• Disclaimer and Limitation of Liability. THIS WEBSITE IS FOR GENERAL REFERENCE AND INFORMATION PURPOSES ONLY. YOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. OCWB and HONGKONG LAND (INCLUDING THEIR RESPECTIVE OFFICERS AND EMPLOYEES, GENERAL PARTNERS, AFFILIATES, SUBSIDIARIES, SUCCESSORS AND ASSIGNS, SUPPLIERS AND ITS THIRD-PARTY AGENTS) IS NOT LIABLE IN ANY EVENT FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF THIS WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BOTH OCWB AND HONGKONG LAND DISCLAIMS, LIMITS AND EXCLUDES ALL EXPRESS OR IMPLIED WARRANTIES, LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Without limiting the generality of the foregoing, you acknowledge that: (i) the information given on this Website is not intended to create any relationship, whether in contract or otherwise, with you. Nothing on this Website is intended to be or should be taken as being advice or a recommendation and you should not rely on the information in this Website for any purpose. Information on this Website is not an invitation to invest in OCWB, Hongkong Land or any affiliate; (ii) this Website and anything contained herein, including but not limited to content, services, goods or advertisements (“Items”) are provided “AS IS” and neither OCWB nor Hongkong Land makes warranty of any kind, express or implied, as to the Items, including but not limited to quality, merchantability, non- infringement, title or fitness for a particular purpose or use; (iii) OCWB and Hongkong Land are not responsible for your loss (if any) which may arise from reliance on any part of this Website; (iv) OCWB and Hongkong Land do not warrant that this Website is compatible with your equipment or that this Website is free of errors or viruses, worms or “Trojan horses”; (v) the content of other websites, services, goods or advertisements that may be linked to this Website is not maintained, controlled or endorsed by OCWB or Hongkong Land and is therefore not liable in connection with any of them (including without limitation to liability arising out of any allegation that the content of any third party website infringes any law or the rights of any person or entity) nor is OCWB or Hongkong Land responsible for the availability, content or accuracy of such other websites;(vi) this Website is provided for general reference and information purposes only and OCWB and Hongkong Land do not guarantee the sequence, accuracy, comprehensiveness, completeness or timeliness of this Website; and (vii) the provision of certain parts of this Website may be subject to the terms and conditions of other agreements to which either OCWB or Hongkong Land is a party and may be outside of either party’s control.
• Indemnification. You agree, at your own expense, to indemnify, defend and hold harmless OCWB and Hongkong Land and ’their respective officers, employees, representatives, suppliers and agents, against any claim, suit, action or other proceeding brought against OCWB or Hongkong Land and their respective officers, employees, representatives, suppliers and agents, by a third party, to the extent that such claim, suit, action or other proceeding is based on or arises in connection with the content you submit, pass to or transmit through this Website, your use of this Website, your violation of the Terms, or your violation of a third party’s rights. You agree to pay any and all costs, damages and expenses, including but not limited to reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim.
• Governing Law. The Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree to submit to the non-exclusive jurisdiction of the courts in the Hong Kong Special Administrative Region with respect to any legal proceedings that may arise in connection with this Website or from a dispute as to the interpretation or breach of the Terms.
• Access Outside of Hong Kong. OCWB and Hongkong Land do not represent that this Website is appropriate or available for use in jurisdictions outside Hong Kong. If you choose to access this Website from outside Hong Kong, you are responsible for compliance with foreign and local laws.
• Severability. If any provision of the Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of the Terms will remain in force.

• OCWB and Hongkong Land are committed to safeguarding your privacy when you use this Website. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.
• What personal information does OCWB or Hongkong Land collect?
  The information that OCWB or Hongkong Land collect and store during normal use of this Website is used to monitor use of this Website and to help its further development. OCWB or Hongkong Land may identify and collect IP address and location of the users of this Website. OCWB or Hongkong Land may use “cookies” to “remember” information about your preferences. You can set up your web browser to accept or reject the “cookies”. Where you contact Hongkong Land through this Website, Hongkong Land may store information such as your name, company, industry, postal address, e-mail address, type of enquiry or comment and possible further information for the purpose of managing your enquiries and responding to you. All personal data you provide is voluntary, but if it is not provided, we may be unable to manage your enquiry. Hongkong Land may use the information collected for one or more of the following purposes:-
  1. for monitoring the webpage and operations and for further development and improvement;
  2. for marketing, research, promotional and customer relationship management purposes, compiling statistics and analysis purposes, conducting customer surveys and marketing activities;
  3. for responding to you by email, mail, fax, phone or other means in respect of your enquiry or comment previously communicated ;
  4. for any other incidental or associated purposes relating to the above and any other purpose which a customer or a service recipient may from time to time agree; and/or
  5. other purposes directly related to the purposes specified above.
• OCWB and Hongkong Land will not use, share, sell or rent out your personal data provided to OCWB or Hongkong Land in ways unrelated to the purposes aforementioned.
• With whom does OCWB and Hongkong Land share information?
  As a general rule, neither OCWB nor Hongkong Land will disclose any of your personal information outside Hongkong Land and third party service providers (“Third Party Service Providers”) except when OCWB or Hongkong Land (as applicable) has your permission or under special circumstances, such as when OCWB or Hongkong Land believes in good faith that the law requires it or under the circumstances described below. These Third Party Service Providers are under a duty of confidentiality to OCWB or Hongkong Land (as applicable) and they are only allowed to use your personal information in connection with the purposes specified in this policy. Any questions, comments, suggestions or information other than personal data sent or posted to OCWB or Hongkong Land by visitors will be deemed voluntarily provided to OCWB or Hongkong Land (as applicable) on a non-confidential and non-proprietary basis. OCWB and Hongkong Land reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company, for example in connection with the development-or marketing of products or services, and to meet customer needs.
• OCWB or Hongkong Land may disclose account information in special cases when either OCWB or Hongkong Land has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms or may be causing injury to or interference with (either intentionally or unintentionally) the rights, property or safety of OCWB and Hongkong Land, visitors to either OCWB and Hongkong Land’s network of websites, or anyone else that could be harmed by such activities. OCWB and may disclose or access account information when competent authorities require it.
• Confidentiality
  Personal information held by OCWB and Hongkong Land relating to OCWB or Hongkong Land’s customers or visitors to this website will be kept confidential in accordance with this policy. All reasonable efforts are made to ensure that any personal information held by OCWB and Hongkong Land is stored in a secure and safe place, and accessed only by OCWB or Hongkong Land’s authorised employees or authorised Third Party Service Providers, or by utilising appropriate security protocols for authentication and authorisation which are in line with the type of storage medium and the technology requirements at the material time.
• Right to Access or Correct Personal Information
  Under the Personal Data (Privacy) Ordinance, you have the right of access to your personal information held by OCWB or Hongkong Land and to request correction of your personal information. If you wish to exercise these rights or if you have any questions on Hongkong Land’s privacy policy and procedure, please write to enquiry@onecwb.com.
• Amendments
  OCWB and Hongkong Land may amend or update this policy from time to time and all information will be governed by the most recent policy in this Website.